We know you're busy, but you don't want to sacrifice your dollars for convenience. At Lykki, we want you to enjoy fast, free delivery to your door while remaining confident that you're still getting great value. Shipping is free and fast (and we mean NEXT-BUSINESS-DAY FAST!) for orders over $45. For orders under $45, the shipping fee is only $9.95.

To ensure fast shipping, Lykki.com has over 38 strategically placed warehouses in major US cities including:

• New York, NY
• Phoenix, AR
• Dallas, TX
• Boston, MA
• Seattle, WA
• Denver, CO
• Sacramento, CA

All items returned MUST first be issued a return authorization number through Lykki. Call 1-888-935-9554, email returns@lykki.com or chat.

Please be ready with these details:

1. Original invoice / order number
2. SKU number and quantity of the item being returned
3. Reason for your return
4. Your name and/or company name and daytime telephone number
5. Your email address
6. Is this a reship (exchange) or refund (credit) to your account?

We don’t have many requirements, in fact our 365 day return freedom flexibility is leading edge, but here are a few things we’re unwavering about:

1. Item must be in the original and unmarked packaging. Barcodes, original boxes and packaging will ensure that your credit is issued promptly.
2. Item must be new, unused and resaleable.
3. Item must include all components (manuals, cables, accessories, etc.)
4. We need to issue a return authorization before you send it to us.

For items in stock and ordered before 3:00 PM local time, you can expect delivery the following business day (Monday-Friday delivery) –  we call it Lykkity Split, Next-Day Delivery! Sometimes, on orders for a high quantity of a particular item, for an item that's not available at our nearest warehouse, or for items that are being shipped to a remote location, delivery may take a little longer than expected.

To ensure quick shipping and delivery, Lykki.com has warehouses in several US cities including:

• New York, NY
• Phoenix, AR
• Dallas, TX
• Boston, MA
• Seattle, WA
• Denver, CO
• Sacramento, CA

Call us immediately – we mean right now – at1-888-We-Lykki! Things move fast around here – your order isn't ever collecting dust in someone's in-box. We transmit orders multiple times throughout the day so we can achieve the high fulfillment rate that we pride ourselves on. Call us now and we'll do our very best to cancel your order before it's filled.

If you're happy with the office supply products that you've selected in your shopping cart and have chosen to check out, you'll be asked to set up a Lykki account. Setting up an account is quick and easy, and you only need to do it once. You'll also be able to take advantage of all of our great shopping tools.

You can also click here to create a new account right now.

It's just a click away. Click here and we'll send you your password almost instantly!

You can also call us at 1-888-We-Lykki.

Awesome! We're ecstatic that you've chosen to join the Lykki party. We always have room for a few more.

If you're happy with the office supply products that you've selected in your shopping cart and have chosen to check out, you'll be asked to set up a Lykki account. Setting up an account is quick and easy, and you only need to do it once. You'll also be able to take advantage of all of our great shopping tools.

You can also click here to create a new account right now.

Simply log in to your account and choose the fields that you wish to change or edit.

Once you have your account set up, you'll be able to navigate through your past orders and see all the items you've purchased in the past. Lykki's e-Procurement tools will also allow you to set up purchasing rules and create quick order and reorder lists.

At Lykki, you'll never pay list price. Our buyers are constantly scouring the market to secure great prices on office supply products that we can then pass on to you. Naturally, if you're thinking of making a volume purchase, we may be able to sharpen our pencils and provide you with an even better price. The general rule is that if you're ordering three times the largest quantity shown, we may be able to quote you a lower price. Try us out at 1-888-We-Lykki.

Backorders generally ship from the closest secondary warehouse. We'll indicate the estimated delivery date of your backorder in the email you'll receive once your order is in process. If waiting for a backorder is unacceptable or if you want us to suggest some alternatives that can be shipped immediately, please call us at 1-888-We-Lykki

Once you've signed in to your account, you'll have access to your order history as well as other powerful account management tools. You can either simply reorder from the lists of items you've purchased in the past, or you can set up a frequently ordered items list. This is a great tool if you're repeatedly ordering certain items, like toner cartridges for different machines in your office. Now all that information will be kept in one easy-to-access place, just for you. We Lykki!

The availability of office supply, janitorial and cleaning supply, furniture, ink and toner, paper and pad, filing and storage, technology, coffee, water and snacks; and green office supply items will be indicated online. Occasionally, there may be low inventory items showing up as in stock – these will be cancelled or backordered based on your account preferences.

Use our handy fax form to check stock and to order or reorder any items that you need for your office. Faxed orders receive priority at Lykki, and you can expect next-day delivery if we receive your order by 3:00 PM your local time.

We'll send you an email confirmation once your order is in process in our system. In that email, there will be a link that you can click on to track your order. You'll also be able to track your order by signing in to your account on the Lykki.com website.

Yes! As long as your order is worth $45 or more. We will ship it to you for free. Just so we're clear, free delivery applies to everything we sell - even the heavy stuff!

How does free sound? We've tried to make ordering from Lykki as simple and easy as possible. If you spend $45 on goods, the we will deliver it to your door for free. Doesn't that sound pretty good?

Your order is being delivered from a secondary warehouse, so its delivery will likely be delayed by 24 to 48 hours. If this delay is causing you grief, or if you need to cancel this because of the delay, please call us at 1-888-We Lykki. If the delivery window is longer, we'll be sure to let you know.

Lykki.com has warehouses in over 38 US cities including the cities listed below. So if our warehouse in your local area doesn't have your item in stock, the nearest secondary warehouse likely will.

• New York, NY
• Phoenix, AR
• Dallas, TX
• Boston, MA
• Seattle, WA
• Denver, CO
• Sacramento, CA

We're just playing with ya here. Everything we sell gets shipped for free when you spend a minimum of $45 with Lykki

We'll make a second attempt to deliver your item, and if that's unsuccessful, we'll return it to our warehouse. If you can't be around to accept the delivery, you may want to consider asking the receptionist next door (you know, the one who needed to borrow some coffee creamer last week?) if she can sign for it. Really, she does owe you one, after all...

You should call us at 1-888-We-Lykki. Sometimes situations arise where you're unable to be at your workplace to receive a delivery and we understand that. Call us so we can get those important office supplies to you pronto. We can discuss an appropriate delivery schedule that will ensure a seamless transaction.

We ship to the entire continental USA! Yes, we looked at our map and realized that that's a huge area, but we're still confident that we can get your important office products to you the next day. Sorry Hawaii, Alaska, Puerto Rico and the rest of the world – we just can't give you the level of service we'd like to, so unfortunately we can't offer our services to you at this time.

We accept Visa, MasterCard, Discover, Amex, and PayPal.

Simply log in to your account and all of your past purchases will be listed chronologically. Print out any purchase for your records. If you still need help, please call us directly at 1-888-We-Lykki.

Yes we do! Call us at 1-888-We-Lykki so we can learn more about what you need.

For purchases delivered to addresses in California, Nevada and Tennessee, we charge sales tax at the prevailing rate.

Your order must be placed by 3:00 PM your local time for next-business day delivery.

We'll send you an email confirmation once your order is in process in our system. In that email, there will be a link that you can click on to track your order. You'll also be able to track your order by signing in to your account on the Lykki website.

We'll make a second attempt to deliver your item, and if that's unsuccessful, we'll return it to our warehouse. If you can't be around to accept the delivery, you may want to consider asking the receptionist next door (you know, the one who needed to borrow some coffee creamer last week?) if she can sign for it. Really, she does owe you one, after all...

We'll source the backordered item from one of the other Lykki warehouses located nearby. Delivery will likely be made within 24 to 48 hours after you receive your initial order. If you need to contact us because you want to change or cancel your backorder, or would like us to suggest some alternatives please call us at 1-888-We-Lykki

Please contact us immediately so that we can resolve your issue as quickly and effortlessly as possible.
Damaged items must be reported within 5 business days.
Defective items must be reported within 10 business days.
Make sure you keep the item's original packaging and contact us directly so that we can issue a return authorization and send you a rush order of the items you still need but don't have!

Contact us directly at 1-888-We-Lykki or at customerservice@lykki.com and we'll ensure your account is credited for the missing item.

Contact us directly at 1-888-We-Lykki or at customerservice@lykki.com and we'll ensure your account is credited for the wrong item. Please save all of the original packaging and we'll issue a return authorization (RA) to speed up the process and make it as easy as possible.

It's all in the details. That's right – we think that a whole bunch of little things equal something better experienced than explained. We try to be humble, but we're proud of what we represent. Give us a try – we're confident you'll enjoy the experience.