One Source Wonderful

Lykki

Office Supplies – Greater Vancouver Area

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We live to make you happy

Granted, that’s a pretty bold statement. How do we live up to it? With the help of our "No Policy" Policy and our Happiness Guarantee.

Happiness Guarantee

Lykki employees are shoppers, consumers and customers, too. We know what makes us happy when we’re dealing with service providers, and we take a “do unto others” approach when we’re looking after you. We give you the very same treatment we hope to receive whenever we shop: great customer service and outstanding hospitality.

Thanks to our “No Policy” Policy, we have no hard and fast rules to live by. We’re flexible, which means we can bend over backwards to turn valued customers into life-long Lykki fans, and we do. (Have you read these testimonials?) We strive to make every customer transaction fast, fun and hassle-free. When challenges do arise, which isn’t often, we don’t show you the small print. We show you solutions because we want to make you happy!

If we can make your day a little brighter, perhaps you’ll do the same for someone else, by holding the elevator, opening a door, buying someone a coffee or sending flowers for no good reason. These may be little gestures, but they’re definitely a step towards greater happiness. Guaranteed.

"No Policy" Policy

At Lykki, we believe that if we all play nice, we can eliminate the need for hard and fast rules. Think about it. The only time we tend to squint our eyes and read the small print is when a service provider disappoints us. Well, here’s a radical thought: Avoid disappointment; avoid the need for small print!

Sure, we have a few guidelines around shipping, returns, credits, and other aspects of our business, but all that good stuff is disclosed front and centre in our FAQ section. We believe our customers are reasonable people who don’t ask for a lot. Respect, honesty, warmth, the chance to speak with a live human being when you call – it isn’t too much to ask, or too much for us to deliver. No policy required.

At Lykki, we get it. Happy, life-long relationships aren’t built on rules; they evolve over time with a little give and take. We’re in this for the long haul, so come along and enjoy the ride. Who has time to read all that boring mumbo jumbo, anyway?

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